FAQ

  • 01. What types of projects do you take on?

    We design bespoke suites for weddings, dedications, and intimate celebrations, as well as branding and visual identity for businesses with heart. If your project is rooted in meaning, we are likely a good fit.

  • 02. Do you offer both design and printing?

    Yes. Design is at the heart of what we do, with printing available as an optional add on. Whether you need a digital suite or something printed, we will guide you to the right finish.

  • 03. Are all your designs hand-drawn?

    Yes, they are. Every motif, monogram, and layout is illustrated by hand with time and intention. This ensures each piece feels truly personal and made just for you, no templates, no shortcuts.

  • 04. How early should we get in touch?

    As early as possible. We only take on a limited number of projects per season to give each one the care it deserves. If you have a date in mind, we would love to hear from you soon.

  • 05. Can you create a cohesive brand across my event?

    Absolutely. We love creating consistency across your full suite including menus, signage, thank you cards, and more. Everything is designed to feel like part of one thoughtful story.

  • 06. Do you work with clients outside Nigeria?

    Yes. We welcome international clients. Our design process is primarily digital, and we are happy to coordinate shipping or provide high resolution files for local printing.

  • 07. Do you accept international payments?

    Yes. We work with clients around the world and accept international payments via secure bank transfer or approved digital platforms. All transfer fees must be covered on the client’s end to avoid delays.

  • 08. What is the process like?

    Once your booking is confirmed with a signed contract and deposit, we will guide you through a story led design process that is calm, collaborative, and intentional. You will receive a preliminary sketch for review before we proceed to the final design stage.

    Your full suite will be delivered within three to eight weeks of your official start date, depending on the scope of your project, unless otherwise discussed.

    Because each project is hand-drawn and custom built from the ground up, our process is immersive and intentionally paced. We kindly ask that clients allow the timeline to unfold without requesting early updates, as this helps us stay focused on the integrity and detail of your design.

  • 09. What are your payment terms and cancellation policy?

    A signed contract and deposit are required to secure your booking and start date. The remaining balance is due before delivery of final files. Because each project is bespoke and time intensive, deposits are non refundable once work has begun.

    If your timeline or event details change, we will do our best to accommodate within reason. However, any significant changes may require an updated timeline and additional costs depending on the work involved.

  • 10. Print Policy

    Once design files are approved and printing is underway, refunds are not possible. We kindly ask that clients review all text, details, and spellings carefully before giving final approval, as changes cannot be made once printing begins. If a mistake is found after approval, any required reprints will be at the client’s expense.

    If there is an issue with your printed order, please let us know within 48 hours of receiving it so we can help you find the best possible resolution.